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Make A Payment

Welcome to the online bill payment system for El Paso Water, hosted by BillMatrix. This service does charge a $2.50 convenience fee for each transaction.

You may pay your bill with an electronic check, ATM Debit card that displays the PULSE, STAR, NYCE, or ACCEL logo, or Discover, MasterCard, or Visa credit card.

If you received a DISCONNECT NOTICE OR YOUR SERVICES HAVE BEEN DISCONNECTED, you must make a PAYMENT IN FULL PLUS AN ADDITIONAL $20 to have your services automatically restored. Payments must be received Monday-Friday from 7:30 AM - 9:00 PM to have the service restored the same day. Payments posted after hours and/or the weekend will be restored the following business day.

Contact Customer Service Monday-Friday from 7 AM - 6 PM at (915) 594-5500 to make other payment arrangements.

Payment will be posted to your account within one hour.

Please enter the full account number and service address zip code as it appears on your El Paso Water bill.



El Paso Water Account Number       numbers only

Service Address 5-digit Zip Code       5-digit



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